Customers are the reason a business grows. Little wonder the saying that “customers are always right”, which serves as a stimulating drug to make the customer feel at home and patronize them more. But what kind of customer makes a business successful? The one who buys in bits but comes often or the one who buys in bulk and comes less frequently?
On what kind of customer should business owners look forward to and treat better. The quantity customer or the quality customer? This question forms the bedrock of this write-up and for what others are saying, you can read other customers’ opinions. To answer the question, this work shall first explain what/who a quality customer is and what/who a quantity customer is.
A Quality customer
To know what or who a quality customer is, it’s important to know what the term quality means. It is the standard of something as measured against other things of a similar kind; the degree of excellence of something. A quality customer is a customer who purchases goods in bits but more frequently. This kind of customer comes to buy things on a daily basis, frequents the shop, and provides income to one’s business on a daily basis. A quality customer, though he frequents the shop, buys little goods at a time. A quality customer will also look out for your company name on independent reviews websites on platforms like ReviewsBird.com to drop positive reviews for you when they are happy with your … Read More